Refund & Return Policy

Refund Policy

Please take care in the selection of products that you purchase. While we do offer refunds for products returned, the purchaser has must pay the cost of the return freight and a small restocking fee of 5%. Products can only be accepted for refund within 14 days of delivery and must be in unused, undamaged condition.

If you receive a product that you believe is not what you ordered, we will replace the item or refund your money as agreed. It will be your responsibility to mail the item back to our address in its original undamaged condition.

Please return your item/s to 20 Kiara Close Bangor NSW 2234. If you have any questions on returns or refunds please don't hesitate to call us on 02 8544 3422 or email sales@auswrap.com.au