Payment to be made within 3 days of sale For multiple purchases please wait for a Final Combined Invoice to receive a postage discount before paying.
Bank Deposit – Please use your eBay username as the payment reference
Our shipping fee includes all packing and postage costs. All orders are dispatched within 24 hours (Monday to Friday) and you will be provided a tracking number for your item. We use Australia Post standard delivery for most orders which is 3-5 days delivery. Occasionally we may use Couriers Please when the shipping time and cost is more suitable. Shipping available to Australia only.
If you are not 100% satisfied with your purchase for any reason you may return the item with 30 days for a replacement or refund (excludes postage costs). Returned items need to be in used, as new condition. The return postage cost is payable by the purchaser. For returns or replacements please contact us through eBay first with a description of the issue and a photograph of the problem if applicable. As we are unable to leave our contact details on eBay products this will be sent to you following your return request message.
We will leave positive feedback as soon as items are shipped. We work very hard to ensure our customers are happy, if there are any issues with your purchase please contact us and we will do our best to resolve the problem. We appreciate our shoppers leaving positive useful feedback to assist other shoppers in making their buying decisions.
Florist Supplies and Gift Packaging are an Australian business and are proud to supply only the best products in floristry and gift packaging.
If you have any questions regarding our products, please feel free to contact us through eBay. We endeavor to respond to all enquiries immediately, within 24 hours at the latest.